Privacy Policy

1. Information We Collect

When you use PrismX, we collect information you provide directly — such as your name, email address, shipping address, and payment details. We also collect certain information automatically, including your IP address, browser type, and browsing behavior on our site.

2. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your orders and account
• Improve our products, services, and user experience
• Send marketing communications (only with your consent)
• Detect and prevent fraud or abuse

3. Information Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers (payment processors, shipping carriers, printing partners) solely for the purpose of fulfilling your orders. These providers are contractually obligated to protect your data.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can do this through your account settings or by contacting us at support@prismxbd.com.

6. Cookies

We use essential cookies to operate our store and optional analytics cookies to improve your experience. You can manage cookie preferences in your browser settings.

7. Contact

For any privacy-related questions, contact us at support@prismxbd.com or write to PrismX, Chattogram, Bangladesh.